TALK TO US

 

We'd love to hear from you

 

​E-MAIL

histolab@meditimeusa.com



PHONE

Tel: (909) 274-7700

FIND US


Please make an appointment for visiting

​ADDRESS

315 N. Puente Street, Suite H, Brea, CA 92821

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FAQ

1

How can I sign up to become a Histolab USA B2B Member?

Licensed professionals can sign up to become a Histolab USA B2B Members. Just go to the top of our website and look for the “Sign Up | Log In" button. Just enter your information into the application, and submit for pending approval. You will be notified through email when your account has been verified and you are able to access the shop.

2

What if I am not a licensed professional or business owner?

If you are not a licensed professional, visit our public online store www.histolabusa.com. Here, you will find all of our Histolab products available for purchase by anyone.

3

How do I contact Customer Service?

If you have any questions or issues with your order, please contact our Customer Service at histolab@meditimeusa.com

4

What is your return policy?

Customer satisfaction is our priority. If you find that you need or want to return a product, please call us at (909) 274-7700 Monday through Friday from 9:00 AM to 6:00 PM PST.

Please note: HISTOLABUSAB2B.COM is not responsible for lost returns.

All Sales are final. No refund or Return, except for Damaged or Defected items.

Damaged or Defective products will be replaced at no charge. 

Please also email us at histolab@meditimeusa.com if you have any further questions.

5

What payment methods do you accept?

HISTOLAB USA B2B accepts the following forms of payment:

  • PayPal

  • Visa

  • Mastercard

  • Discover

  • American Express

6

When will my Histolab USA B2B order ship, and how long will it take to get delivered?

All shipments are sent Monday through Friday every week, excluding major holidays. 

We aim to provide the best service by processing and shipping each order within one day of being placed.. Thus, deliveries can be expected to arrive within no later than three business days.

7

What if I didn't find my question here?

If you have any questions that are not included in our FAQs, we would love to hear it! Please send your questions to us via our Contact Us page.

All Orders Must Reach Minimum of $700.00 | Free Shipping On All Orders (U.S. Mainland Only)*