FAQ
1
How can I sign up to become a Histolab USA B2B Member?
Histolab USA B2B membership is available to qualified licensed professionals and established professional businesses that purchase Histolab products for professional or clinical use.
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To apply, simply click the “Sign Up | Log In” button at the top of our website and complete the B2B application. Submit your application for review and approval.
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During the verification process, you may be asked to provide professional license information and/or business information to verify your eligibility.
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Once your account has been verified and approved, you will receive an email notification and will be able to access the Histolab USA B2B shop.
2
Does having a Histolab USA B2B account automatically allow me to sell Histolab products online?
No. B2B membership and authorization to sell Histolab products online are separate matters.
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B2B membership provides access to the Histolab USA B2B program. Online sales through a professional business website or other online channel may be subject to additional distribution, brand, advertising, and channel requirements established by Histolab USA.
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Histolab USA may independently determine which distribution channels are available to each B2B account and may update its channel requirements from time to time as part of its business, distribution, and brand strategy.
3
What if I am not a licensed professional or business owner?
Histolab USA B2B accounts are intended for qualified professional and clinical-use channels.
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Individuals and businesses that do not meet our B2B eligibility requirements may purchase available Histolab products through our public online store at www.histolabusa.com, where products are available for general consumer purchase.
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Histolab USA may independently determine B2B account eligibility and which distribution channels are available to each B2B account, and may update its eligibility and channel requirements from time to time as part of its business, distribution, and brand strategy.
4
How do I contact Customer Service?
If you have any questions or issues with your order, please contact our Customer Service at support@histolabusa.com
6
What payment methods do you accept?
HISTOLAB USA B2B accepts the following forms of payment:
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PayPal
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Visa
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Mastercard
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Discover
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American Express
7
When will my Histolab USA B2B order ship, and how long will it take to get delivered?
All shipments are sent Monday through Friday every week, excluding major holidays.
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We aim to provide the best service by processing and shipping each order within one day of being placed. Most deliveries can be expected to arrive within three business days of the order being placed.
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What if I didn't find my question here?
If you have any questions that are not included in our FAQs, we would love to hear it! Please send your questions to us via our Contact Us page.